Why Good Patient Communication Skills Are a Must

Medical Assistant Talking To Patient

Whether you’re looking to become a medical assistant, communicating with patients is one of the most important aspects of the job. At Prism Career Institute, we consider good communication a pillar of patient-centered care, and as a result, it’s a skill we encourage our students to continuously work on. Here are three of the top benefits of good communication.

It Puts Patients at Ease

From evaluation to treatment, many patients feel anxious when it comes to visiting their healthcare provider. And for good reason. It can be scary to not know what’s causing them to feel unwell. As a medical professional, it’s your job to not only talk with patients, but to listen to their symptoms. By forging a meaningful connection with the patient, you can be there for them in their time of need, helping quell their worries and rebuild their confidence.

It Helps Patients Feel in Control

Patients often feel like they’re not in control when it comes to their health – especially after being admitted into a hospital or entering an assisted living facility. At this juncture, it’s important to ensure the patient that they’re still in control of their own life. Using good communication techniques, you can give the patient a say in their treatment, and in turn, help eliminate feelings of helplessness and hopelessness.

It Shows the Patient that They’re Valued

No one likes to feel like their time doesn’t matter. That’s where good communication can turn things around. By truly being there for the patient – listening to them, getting to know them on a personal level and understanding how they feel – you can make them feel valued. And when a patient feels valued, they’ll feel confident and positive about their healthcare experience.

Put Your Communication Skills to the Test

Do you have a knack for communication? Are you interested in the medical profession? At Prism Career Institute, we offer a Medical Assistant program to help students hone their skills and gain the knowledge they need to be successful in their future careers. Contact us to learn more about our skill-based training programs.